We needed a carpet cleaner after having a few pets pee on our carpet. I contacted Shining Light carpet cleaners. Steve called me right back and was super knowledgeable and very polite. I decided to pull the trigger and get the carpets cleaned. Steve was able to get me own the schedule within a few days. Steve called before he came out and asked if it would be okay to show up a bit early. He was very professional and did an outstanding job. He was a pleasure to have come do our carpets. I highly recommend Shining Lights Carpet cleaners to anyone who needs this service. Our carpets dried pretty quick which tells me he got most of the moisture out. I will definitely be calling Steve again when we need carpets cleaned.