Company Description
Blue Dog Ranch from Overgaard, AZ. Company specialized in: Home Builders.
Call us for more - (928) 535-9161
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S R.
21 Jul 2022
Buyer Beware! Elk Creek Builders/Trailers & Blue Dog Ranch LLC is Incompetent.
Elk Creek Trailers (aka Elk Creek Builders, Blue Dog Ranch LLC) promised in writing to fabricate a unique trailer to written specifications by a defined date. The order was placed months in advance.
After much prodding and frustration, we received our trailer WEEKS after the defined date. And boy was it “special”.
We drove thousands of miles upon Russ telling us the trailer was complete for pick-up and showed up on-site. The “trailer” was a metal trailer frame – no housing, no working mechanisms, etc.. It was no where near complete. Did they respect us or our business enough to communicate the current status? No. Each day I had to drive to their shop and pressure them to get an actual update. “Oh it will be done tomorrow”. Days later we finally were able to do a final inspection. It was road worthy and we could tell these jokers were as unprofessional as it gets.
Upon arrival at our shop, we started going through the trailer with a fine-toothed comb, as they should have before releasing it to us. Here is what we found: The connection from the water tank to the piping was cut too large and Elk Creek’s "fix" was to goob silicone around the pipe. The silicone failed and we had to fix the leaking tank ourselves. Poor craftsmanship. From here on out you’ll notice that trend.
Poor weatherproofing (e.g. gaps in the floor where one can see outside, sink hatches leak, etc.), did not install pressure relief valve as required by the hot water heater installation manual, exterior wall panel is not sealed as adhesive is failing, leaks in the plumbing surrounding the pump, no fuses installed on the 12v system, no breakers used for the AC wiring, door hinges are already rusting, cabin door is not square - it won't latch shut or stay shut, the lowest quality components used, no insulation installed like in specs, incorrectly labeled volume on bladder bags, ball & chain used to attach the drain plug to the trailer is NOT made from stainless steel so it is rusting, a propane leak was found because of a crack in the connection. This was either installed with a crack or cracked due to overtightening.
We spent 100+ hours and an estimated thousands of dollars to right the piece of junk we paid $50k for. What a crock!
I very strongly recommend NOT using this unprofessional, shoddy company to do work for you.
Doug G.
17 Feb 2022
Buyer Beware! Buyer Beware!! Buyer Beware!!!
We were promised in writing by Blue Dog Ranch LLC and Elk Creek Builders /Trailers; that our hand wash trailer for a contract with the forest service would be completed in two weeks. We did not receive our trailer for eight months from the time we gave them our down payment. As a direct result we lost the entire first year of our contract to the forest service, which cost our company over fifty thousand dollars in revenue. After many frustrating months of several missed due dates, unfulfilled promises, and no responses to our inquiries, we were finally told our trailer was complete. We immediately drove for 1800 miles, to their site in Arizona, only to find that our trailer was nowhere near completion. They!! Provided us!! With an agreement. Signed and in writing to pay for our trip [Food, Gas, and Lodging]. They only paid a portion of the Invoice for lodging and partial gas. After several more months they have not returned a single inquiry, and the invoice remains unpaid. When I began a visual inspection of the trailer I found the external waterproof electrical covers were mounted to the trailer with only the caulking. When I plugged in the commercial power it tripped my shop breaker immediately. I found a screw directly through the electrical socket inside the trailer’s mounting box. I found a crack in the frame weld just above the stabilizer jack at the rear of the trailer. Visually I can see the hot and cold water is reversed at the sinks. The finish work of this trailer is very unprofessional. It looks to us like they may have brought in the second grade class from the local elementary school for help. All the caulking is very poor and full of welding dust. Hasps and handles are all uneven, and nothing is level. Overspray of paint is apparent throughout the exterior of the trailer. The crossover power cable from one side of the trailer to the other is left dangling underneath. This trailer is supposed to be designed for travel on forest service roads. Safety chains for Non-potable, and potable water caps were left to dangle when delivered scratching the outer surface of the trailer for 1800 miles. The hinges on the lift out doors are designed for indoor use only. When delivered the hinges had already begun to rust causing water stains down both exterior sides of the trailer. The exterior trim was cut and installed leaving razor sharp edges. Some of these are minor problems and easily repaired, however supports the statements of the un-professional craftsmanship that is done in this shop; run by the [self-proclaimed] professionals in the business. Having been to and witnessed their business; this is NOT!! A professional manufacturer as I imagined, instead it is clearly a shade-tree operation with trash and empty beer cans surrounding their building. I would very strongly recommend finding anyone but this company to do the work for you. Finally do not be misled by any of their advertising, documentation, statements, or promises; verbal or in writing, they will NOT!! honor either one. Of the several negative reviews only one had a return response in which the only complaint was he could not get in contact with them. This person should count their blessing! They were spared the frustration, and misery of actually doing business with these two companies. In closing please do not pay attention to the salesman’s email signature when he uses the statement “May God richly Bless You”. He is hiding behind the good Lord’s name only to steal from you!!!
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Blue Dog Ranch has 1.0 stars based on 2 reviews.
Blue Dog Ranch
Address:
Overgaard, AZ
Phone:
(928) 535-9161
Reviews:
1.0